Centrad Helps Base Customers Mitigate Insurance Premiums For A Decade

BASE, a long‑established partner to hundreds of fleet operators, has spent years helping customers overcome some of the most persistent challenges in commercial transport. As insurance pressures increased and claims became more difficult to manage without clear evidence, BASE recognised the need for a technology partner that could deliver dependable, long‑lasting camera solutions. Their goal was simple: to protect operators, reduce insurance exposure, and provide a solution that would remain reliable year after year.

The Fleet Risk Challenges Facing BASE and Its Customers

Before partnering with Centrad, both BASE and its customer base were dealing with several risk‑related issues that were becoming increasingly expensive and operationally disruptive.

1. Escalating Insurance Premiums Across the Industry

Insurance costs were rising sharply, fuelled by an increase in claim frequency, growing litigation, and the need for faster evidential turnaround. Many fleets lacked the video evidence required to defend incidents effectively, leaving them vulnerable to inflated payouts. Without reliable footage, even straightforward incidents could escalate into costly claims that pushed premiums higher.

2. Difficulty Defending Claims Without Reliable Footage

Operators frequently found themselves footing the bill for non‑fault incidents simply because they couldn’t produce the right footage at the right time. In cases involving vulnerable road users or disputed liability, the absence of clear video made it challenging to counter false allegations. BASE needed a way to strengthen its customers’ ability to protect both drivers and their business.

3. The Need for a Long‑Term, Dependable Camera Partner

The company wasn’t just looking for a supplier—it needed a trusted, enduring partner. With fleets operating vehicles over long life cycles, BASE needed technology that wouldn’t degrade within a year or require constant replacement. Equally important was the need for consistent support that extended far beyond installation.

Delivering Long‑Term Reliability with Centrad’s Multi‑Camera Solutions

To meet these challenges, BASE chose Centrad as its primary technology partner for vehicle camera systems—a decision that has now held strong for more than a decade. Centrad’s solutions aligned perfectly with BASE’s commitment to reliability, safety, and long‑term customer value.

Reliable Multi‑Camera and DVR Systems

Centrad’s camera systems provide comprehensive visibility in and around the vehicle. High‑definition exterior and interior footage gives operators clear insight into incidents, supporting safer fleet operations and ensuring vital evidence is always available.

Proven Long-Term Hardware Performance

A standout factor for BASE has been Centrad’s durability. Many systems installed years ago continue to operate with minimal maintenance requirements. This longevity translates into exceptional return on investment—reducing downtime, replacement costs, and customer frustration.

Clear Incident Evidence for Faster Claim Resolution

Centrad’s systems produce the level of evidential clarity insurers expect. With immediate access to reliable footage, BASE customers can defend non‑fault claims more effectively, avoid unnecessary payouts, and maintain control of their risk profile.

Dedicated UK Support Team with a Decade of Partnership

One of the most valued aspects of the partnership is Centrad’s ongoing support. For more than 10 years, Centrad has provided fast responses, smooth installation processes, and knowledgeable technical guidance. This long-term consistency has ensured BASE and its customers always have expert help when needed.

Cost‑Effective Upgrade Paths Without Forced Overhauls

As camera technology has evolved, Centrad has provided flexible upgrade solutions that allow fleets to modernise without replacing entire systems unnecessarily. This approach helps customers stay current while keeping costs manageable.

Proven Results That Stand the Test of Time

Over the past decade, BASE and its customers have seen clear, measurable benefits from partnering with Centrad.

Significant Reduction in Insurance Premiums

With reliable, high‑quality footage available at a moment’s notice, operators can prevent claim escalation and keep insurance costs under control. This has had a meaningful impact on long‑term fleet expenditure.

Stronger Defence Against Claims and False Allegations

Clear multi‑camera evidence enables fleets to establish facts quickly and accurately. Disputes are resolved faster, and customers are no longer paying for incidents that weren’t their fault.

Enhanced Fleet Safety and Operational Visibility

The presence of dependable cameras encourages safer driving behaviour and supports improved oversight across all vehicle operations.

Outstanding Long‑Term Return on Investment

With hardware that continues performing well beyond typical warranty periods, Centrad’s systems provide lasting value across entire fleet life cycles.

Trust in a Proven Technology Partner

After more than a decade of consistent performance and customer satisfaction, BASE continues to recommend Centrad as its trusted fleet camera provider.