What Some CCTV Suppliers Don’t Tell You

When comparing vehicle CCTV systems, it’s easy to focus purely on the upfront price.

On paper, many systems can appear very similar:

  • Multiple HD cameras
  • GPS tracking
  • Remote downloads
  • AI features
  • Live view capability

But the reality is that not all systems are specified, supported or built to the same standard.

Over the years, we’ve seen many operators discover the real differences only after installation — when footage is needed urgently, hardware fails, or systems don’t perform as expected in daily operation.

Here are some of the key areas fleet operators should look at before making a decision.

1. Storage Capacity Matters

Modern multi-camera HD systems generate huge amounts of footage, especially on larger vehicle installations.

Yet some systems are still supplied with only 500GB or 1TB storage.

On full camera systems, this can significantly reduce recording retention periods and increase the risk of footage being overwritten before incidents are reviewed.

Always ask:

  • How much storage is included?
  • What retention period does that realistically achieve?
  • Is it suitable for the number of cameras fitted?

Because when an incident happens, the footage needs to still be there.

2. Not All Memory Is Designed For Vehicle Use

Storage size is only part of the picture.

Vehicle CCTV operates in a demanding environment with:

  • Constant vibration
  • Temperature changes
  • Daily vehicle usage
  • Continuous recording

Lower-cost memory products are often not designed for long-term rugged vehicle operation, increasing the risk of storage issues or footage corruption over time.

The reality is simple:
A CCTV system is only as good as the footage it successfully records and retains.

That’s one of the reasons Centrad backs its systems with:

  • 5-year warranty on Mobile DVR units
  • 3-year warranty on cameras, cables, memory and accessories

Included as standard — even on self-fit systems.

Because reliability matters when the footage is actually needed.

3. Check What's Actually Included

Two systems can appear similar on price comparison alone while containing very different levels of specification.

Items often excluded from lower-cost quotes can include:

  • Cables
  • Storage media
  • Mounting accessories
  • Installation components
  • Software functionality
  • Remote access features

Always check exactly what is included before comparing costs.

4. Software Is Now Just As Important As Hardware

Vehicle CCTV is no longer just about recording footage locally.

Modern fleet operators increasingly rely on:

  • Remote footage download
  • Live video access
  • GPS tracking
  • AI driver alerts
  • Incident notifications
  • Fleet visibility platforms

Software capability, reliability and support can vary hugely between suppliers.

It’s important to understand:

  • What functionality is included
  • What costs extra
  • What support is available
  • Whether the platform is actively developed and maintained

The Cheapest Quote Rarely Delivers The Best Long Term Value

The true value of a vehicle CCTV system is rarely measured by upfront price alone.

It’s measured when:

  • A claim needs defending
  • An incident must be reviewed quickly
  • A driver needs protecting
  • Footage is urgently required
  • A fleet manager needs answers fast

That’s where storage, reliability, warranty and platform quality start to matter.

Because in the real world, the important thing isn’t simply having cameras fitted.

It’s knowing the footage will be there when you need it most.

Headshot of Geoff Cross, Centrad's Managing Director

Geoff Cross
Managing Director/Founder

I’m Geoff Cross, Managing Director here at Centrad. You might not know, but I used to be a fleet operator. So, I know the challenges and frustrations you’re facing with theft, vandalism, and of course, insurance claims.

In fact, back when I owned a fleet, we knew all too much about  insurance claims, but that’s a story for another day. That’s what gave  me the idea for Centrad – because I know how much of a pain those  issues are. I wanted to solve that problem.

I understand the issues you face, which is why we help fleet operators  like you increase vehicle safety through CCTV and telematics AND  save thousands of £ every single year.

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