Vehicle Recovery & Roadside Assistance

Enhancing safety and reducing costs for Vehicle Recovery operators

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The Recovery Vehicle industry is essential for maintaining road safety and ensuring the timely removal of stranded vehicles. However, recovery vehicles often face unique challenges that can lead to safety concerns and a negative public perception. These challenges include operating in hazardous roadside environments, limited visibility, and the potential for accidents and potential third party claims for damage during vehicle loading and unloading.

Recovery vehicle operators work under demanding conditions, often on busy roads and in poor weather, where their vehicles’ size and operational requirements can increase risks. Limited visibility and extensive blind spots, especially around the rear and sides, further exacerbate these challenges. Additionally, roadside assistance incidents involving pedestrians or other vulnerable road users highlight the critical need for enhanced safety measures.

Centrad’s advanced safety systems are specifically designed to meet the unique demands of recovery vehicles, ensuring the safety of operators, vehicles, and other road users. Our comprehensive range includes high-definition front and rear-view cameras, 360° cameras, side cameras, in-cab monitors, ultrasonic sensors, blind spot detection systems, driver welfare AI cameras, reversing alarms and mobile digital recorders.

By integrating Centrad’s cutting-edge technology, recovery vehicle operators can enhance safety, improve efficiency, and protect against incidents and false claims, providing peace of mind and promoting a professional image.

Key Safety Measures

  • Protect Against False Claims: Shield your fleet from fraudulent claims and exaggerated allegations with recorded evidence.
  • Improve Operator Performance: Enhance safety and efficiency by fostering better operator behaviour during roadside operations.
  • Reduce Accidents: Minimize the frequency of incidents and improve overall safety records.
  • Expedite Claims Processing: Facilitate quicker claims resolution and reduce third-party costs with clear incident recordings.
  • Mitigate Personal Injury Risks: Lower the impact and costs associated with personal injury claims for both operators and other road users.
  • Boost Operator Retention: Strengthen duty of care to retain skilled recovery operators and maintain morale.

Challenges in the Vehicle Recovery & Roadside Assistance Industry

The recovery vehicle industry faces several unique challenges that can lead to safety risks and operational inefficiencies, including:

  • Roadside Assistance Hazards: Operating on busy roads exposes operators to high-speed traffic, increasing accident risks.
  • Night-Time Operation Risks: Limited visibility in low-light conditions can heighten dangers for operators and other road users.
  • Reversing Accidents: Common in confined spaces, such as urban streets or service areas, due to blind spots.
  • Collisions During Vehicle Loading: The complexity of manoeuvring recovery vehicles and securing stranded vehicles can lead to incidents.
  • False Insurance Claims: Operators are frequently targeted by fraudulent claims, causing financial and legal complications.
  • Vulnerable Road Users: Recovery vehicles often operate in close proximity to pedestrians and cyclists, increasing the risk of collisions.


Centrad’s tailored safety systems address these challenges, helping recovery operators maintain safety, reduce costs, and enhance their professional reputation.

Example Transport & Logistics Packages

Example 2 Camera Solution

Example 4 Camera Solution

Example 5 Camera Solution

Example 8 Camera Solution

Our main purpose is to help fleet operators like you increase vehicle safety whilst saving thousands of £££’s each and every year. Centrad are the UK’s leading supplier of vehicle CCTV telematics solutions.

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