Excalon Reduces Insurance Premiums and Strengthens Fleet Safety With Centrad Camera Systems

Improving Claim Defensibility and Strengthening Safety for Excalon With Centrad’s Multi‑Camera Fleet System

Excalon, a major contractor within the utilities and highway infrastructure sector, operates in environments where risk is naturally high and the margin for error is small. From roadside excavation to street‑level maintenance and emergency repair work, vehicles are constantly exposed to busy traffic, unpredictable weather, and uneven terrain. Before partnering with Centrad, Excalon recognised that its fleet needed more robust and reliable visibility tools, not just to comply with insurer expectations, but to protect its drivers and defend the business against unfair claims.

Understanding the Challenges of High‑Risk Fleet Operations

Like many companies working in utilities, Excalon faced several industry‑wide pressures that increased operational risk and placed strain on insurance costs and claims management.

1. Rising Insurance Premiums for High‑Exposure Fleets

Fleets operating around live traffic, public spaces, and major worksites are increasingly scrutinised by insurers. Without clear, high‑quality footage, underwriting becomes more complex and premiums inevitably rise. Excalon found that insurers wanted reliable camera evidence to accurately assess incidents and validate risk levels—especially for vehicles working roadside or on footpaths where interactions with the public are common.

2. Difficulty Defending Non‑Fault Incidents

In the absence of reliable multi‑angle footage, many incidents defaulted to either split liability or full liability against the fleet—simply because there was not enough evidence to prove otherwise. Even when drivers followed best practice, Excalon had limited visual documentation to support them. This created unnecessary payouts, inflated claims histories, and increased operational frustration.

3. The Need for Tough, Fleet‑Grade Equipment

Utility vehicles don’t operate in gentle conditions. They face mud, dust, rain, debris, vibration, and irregular surfaces daily. Consumer‑grade camera systems deteriorated quickly and often failed when exposed to harsh weather or heavy‑duty work environments. Excalon required a system purposely engineered for long‑term performance in tough, high‑impact conditions.

Centrad’s Multi‑Camera Solution for Utilities and Highway Operations

To address these challenges effectively, Excalon adopted Centrad’s multi‑camera DVR system, designed specifically for demanding commercial fleets. The system provides robust visibility, durable construction, and consistent evidential integrity—enabling Excalon to enhance safety while meeting insurer expectations.

Comprehensive Multi‑Camera Coverage

Cameras mounted to the front, rear, nearside, and offside of each vehicle give Excalon complete 360° visibility. This full coverage ensures every angle is documented, whether the vehicle is manoeuvring through tight work zones, reversing near pedestrian areas, or travelling between sites.

High‑Definition DVR Recording

The fleet‑grade DVR ensures crucial footage is recorded clearly and consistently. Even in low‑light, poor weather, or high‑vibration environments, the system produces high‑quality video that is suitable for evidence, training, and incident investigation.

Durable, Weather‑Resistant Camera Hardware

Centrad’s equipment is engineered for the realities of utility operations. The hardware withstands mud, harsh weather conditions, constant shaking from roadworks, and long hours of continuous use—ensuring reliability even on the most demanding jobs.

Clear Evidence for Faster Claim Resolution

The system gives Excalon an evidential advantage. With multi‑angle footage readily available, claims can be resolved quickly and accurately, reducing the risk of unfair liability or inflated settlements. This has become a critical tool when dealing with complex incidents involving public roads or multiple parties.

Lifetime UK-Based Support for Continued Success

Beyond installation, Centrad provides ongoing support, system checks, and guidance. This long-term partnership allows Excalon to scale their camera coverage easily and ensures every system continues performing at its best as the fleet evolves.

The Results: A Safer, More Defensible and Operationally Confident Fleet

Since introducing Centrad’s multi‑camera system, Excalon has seen considerable improvements across its fleet operations, insurance outcomes, and overall safety standards.

Noticeable Reduction in Insurance Premiums

With fewer disputed claims and reliable evidence always available, Excalon has benefited from meaningful reductions in premium exposure.

Stronger Defence Against Claims

Multi‑angle footage allows the team to establish liability quickly and accurately, protecting both the business and its drivers from false or unclear allegations.

Improved Driver Protection and Training Insight

Camera visibility enhances driver safety and enables managers to identify risks, support best practice, and refine training where needed.

Consistent Performance in Tough Environments

Centrad’s rugged hardware has continued to perform reliably despite constant exposure to mud, vibration, and harsh weather conditions.

Greater Operational Confidence

With full visual clarity, managers can review incidents almost immediately, leading to faster resolutions and a more secure working environment for staff.