Frequently asked questions

Find the right answers for you

Installation Q&A

Of course! We actually encourage it ALL of our systems are designed for straightforward ‘DIY’ installation so that operators can keep costs to an absolute minimum. An expert installation service is also available when required, either for the initial vehicle (allowing for your engineers/ electrician to shadow our installer to enable future installs to be undertaken in-house) or for your entire fleet

Yes. As a minimum, we include GPS aerials with all of our systems which will allow you to view the location of your vehicle when playing back the footage from the hard drive or SD card. Along with location, this will also also show direction of travel and vehicle speed. ALL you need for this to work is an internet connection.

If you want Live GPS so you can view your vehicle Location on PC or smartphone without removing the hard drive or SD Card from your vehicle then you can add the ‘4G module’ which will allow you to do this.

Yes we can arrange this for you (subject to status).

Whatever the reason and whatever it takes -we will put it right !

Cameras Q&A

The playback software is included free of charge with your first order.

Yes. As a minimum, we include GPS aerials with all of our systems which will allow you to view the location of your vehicle when playing back the footage from the hard drive or SD card. Along with location, this will also also show direction of travel and vehicle speed. ALL you need for this to work is an internet connection.

If you want Live GPS so you can view your vehicle Location on PC or smartphone without removing the hard drive or SD Card from your vehicle then you can add the ‘4G module’ which will allow you to do this.

Yes – G Sensor is included as standard with CEN102AHD and CEN104HD models and is available as an option with CEN101AHD.

Yes – we can supply our Digital Video Recorders with an inbuilt 4G module which allows you to do this using our PC Software or mobile phone application.

Storage Q&A

They are very secure! We supply a remote control for system configuration which is password protected and the hard drive (or SD Card on the CEN103AHD model) can only be removed from the Digital Recorder Unit using the security key provided. The video footage can then only be played back via our Playback Software.

We’re always happy to chat…

“Hi, I am Steph, Head of Sales. Please spend a few minutes and have a browse around this site. You’ll get a feel for what Centrad is all about and hear from dozens of our existing customers.

Then, if you feel we can help you, fill in one of the many contact forms for more information and prices. Please feel free to call me if you have any questions.”

The team are working from home!

During these difficult times our team are working from home. Click below to read about the measures we have taken to protect our staff, customers and engineers.