Jet Express Improves Safety, Reduces Claims, and Strengthens Operational Control
Jet Express, a fast-growing logistics company operating across the Midlands, has seen major operational and insurance benefits after rolling out Centrad’s fleet camera systems. The investment has delivered clearer incident evidence, stronger driver protection, and improved safety standards across the business.
21% Increase
Operational efficiency (2021)
About Jet Express
Jet Express provides rapid-response logistics and same‑day delivery services for customers across the UK. With a mixed and expanding fleet operating under tight timeframes, the company places a strong focus on safety, reliability, and protecting both drivers and cargo.
As mileage increased and the business grew, Jet Express sought a dependable camera solution that would minimise claims, enhance visibility, and support their commitment to safe, on‑time delivery.
40+
Operating vehicles across the uk
“Centrad’s CCTV systems have been a massive benefit to our operation. The equipment is reliable, the footage is clear, and we now have the evidence we need if incidents occur. It’s helped reduce our insurance claims and given us greater peace of mind.”
Key Challenges
- Rising premiums linked to high‑risk work
- Difficulty defending non‑fault incidents
- Need for long‑lasting, fleet‑grade equipment
The Solution
- Multi‑camera coverage (front, sides, rear)
- High‑definition DVR recording
- Durable, weather‑resistant hardware
- Clear evidence for insurers
Technology Deployed
4K Clarity
Captured license plates even at high speeds.
Cloud Backup
Events uploaded instantly via 4G LTE.
Driver Coaching
Reduced harsh braking events by 60%.
Jet Express Improves Load Efficiency and Fleet Safety With Centrad’s Multi‑Camera Technology
Jet Express, a leading time‑critical logistics provider, has reported significant operational gains after integrating vehicle CCTV systems from Centrad across its fleet. What began as a safety‑focused installation of front‑ and rear‑facing cameras quickly evolved into a transformative load‑optimisation solution—thanks to the addition of high‑definition internal load‑bay cameras on its lighter vehicles.
Smarter Load Visibility, Real‑Time Planning
To enhance operational efficiency, Jet Express worked closely with Centrad to install HD monitoring cameras inside the load compartments of its smaller vehicles. This system provides transport planners with real‑time visibility of available cargo space, enabling them to identify opportunities for additional collections or deliveries in the area.
By combining internal footage with live driver communication, planners can dynamically adjust routes and ensure vehicles run at maximum capacity wherever possible.
This approach has enabled Jet Express to maintain consistently fuller journeys for non‑designated delivery runs—directly improving utilisation and reducing wasted mileage.
Since the installation in 2021, Jet Express estimates that it has increased operational efficiency by up to 20%, a gain directly attributed to Centrad’s load‑bay camera system.
A Fleet Built for Demand
With over 40 vehicles ranging from small vans and Luton transits to 18‑tonne trucks and artics, driver safety and operational efficiency remain central to Jet Express’ strategy. Centrad’s Live Cloud platform further strengthens their operation, providing:
- GPS tracking with 30‑second refresh rates
- Remote system health checks
- Instant access to footage for training, reviews, and investigations
This combination of hardware and cloud capability supports better decision‑making and fosters ongoing improvements in driver standards.
Transforming Daily Operations
Craig Eccleston, General Manager at Jet Express, emphasised just how impactful the system has been:
“The installation of Centrad’s cutting‑edge vehicle CCTV systems has been hugely beneficial to our operation—especially in the context of optimising load capacity.
The cameras give us a totally new level of visibility. We can collaborate with our drivers more effectively and ensure the load space is used to its full potential. The improvement in delivery output has been extremely positive.”
Beyond load optimisation, Jet Express has also seen improvements in:
- Safe loading and unloading practices
- Reduced damage incidents
- Fewer disputed accidents, especially where drivers were not responsible
Craig adds:
“Centrad’s systems have helped minimise damages and reinforce safe handling of goods. Their partnership approach has been invaluable—we trust their judgement completely, and the relationship continues to evolve with our needs.”