LWC Drinks Gains Enhanced Fleet Protection With Centrad’s State‑of‑the‑Art Camera System

Improving Claim Defensibility, Driver Protection, and Fleet Oversight at Jet Express with Centrad’s Multi‑Camera DVR System

Jet Express operates within one of the most demanding segments of the transport sector: high‑mileage express logistics. With vehicles covering long distances every day, often under tight delivery deadlines, the business needed a clear and reliable way to monitor incidents, protect drivers, and reduce insurance exposure. Before partnering with Centrad, Jet Express faced several challenges that increased operational risk and made claims management far more difficult than it needed to be.

The Core Challenges of High‑Mileage Logistics Operations

Express logistics fleets are naturally exposed to greater risk. Jet Express identified four key areas where enhanced visibility and stronger evidence could make a meaningful impact.

1. Difficulty Defending Non‑Fault Claims

With vehicles constantly on the move, there was a higher likelihood of third‑party incidents, near‑misses, and contested claims. Without clear, high‑quality footage, Jet Express often lacked the evidential foundation required to prove non‑fault and protect its drivers. This led to unnecessary payouts and prolonged dispute periods that drained time and resources from the business.

2. Rising Insurance Pressures Across the Industry

Like many logistics operators, Jet Express was feeling the impact of increasing premiums. Insurers expect strong risk‑management measures, and fleets without robust camera systems are often penalised. Without reliable video evidence, Jet Express faced additional underwriting scrutiny and exposure to further premium increases.

3. Limited Visibility of On‑Road Incidents

Fleet managers required clearer insight into what was happening on the road. Whether it was a customer query, a sharp braking event, a roadside interaction, or a disputed claim, the team lacked multi‑angle footage that could help them fully understand the circumstances surrounding reported incidents. This limited their ability to act quickly and confidently.

4. Need for Reliable, Fleet‑Grade Camera Technology

High‑mileage operations place considerable stress on onboard equipment. Cameras and DVRs must withstand constant vibration, extended daily usage, and unpredictable weather conditions. Jet Express needed a system engineered for heavy commercial use—not short‑lived consumer‑grade hardware that could fail when it was needed most.

Implementing Centrad’s Multi‑Camera DVR Solution

To meet these challenges head‑on, Jet Express partnered with Centrad to deploy a multi‑camera DVR system purpose‑built for commercial fleets operating in demanding environments. The solution delivered the clarity, durability, and evidential strength required to significantly reduce risk and support safe, efficient operations.

Full Multi‑Camera Coverage Across the Vehicle

Front, rear, and nearside cameras provide comprehensive visibility around each vehicle, dramatically reducing blind‑spot risk. Whether at motorway speeds, in tight loading areas, or navigating congested routes, the fleet team now has a complete view of every relevant angle.

High‑Definition DVR Recording

The HD DVR system captures clear, reliable footage that is essential for accurate incident analysis and claim defence. Even during long shifts, nighttime driving, or poor weather, the footage remains clear enough for insurers, investigators, and management to review confidently.

Durable, Heavy‑Duty Hardware

All Centrad equipment installed on the Jet Express fleet is designed for continuous use. The cameras and DVRs are rugged, vibration‑resistant, and weatherproof—ensuring they continue performing even on long daily routes and high‑mileage cycles.

Efficient Retrieval of Evidence

Centrad’s system allows Jet Express to download and share footage with insurers quickly and easily. This reduces dispute time, improves communication with insurance partners, and enables faster, more accurate internal reviews.

Lifetime UK-Based Support

Jet Express now benefits from ongoing technical guidance and dependable customer service from Centrad’s UK support team. This ensures the system remains effective and scalable as the fleet continues to grow.

The Results: Stronger Safety, Better Claims Outcomes, and Greater Customer Confidence

Since installing Centrad’s multi‑camera CCTV system, Jet Express has experienced clear improvements across its fleet operations and insurance performance.

Reduced Insurance Claim Costs

Clear video evidence has enabled the team to resolve disputes quickly and avoid paying out for incidents where their drivers were not at fault.

Improved Driver Behaviour and Fewer Accidents

Camera visibility naturally encourages safer driving. The fleet has seen improved standards and fewer preventable incidents as a result.

Stronger Operational Oversight

Fleet managers now have the clarity required to understand exactly what happened during an incident and make informed decisions that enhance safety and performance.

Enhanced Driver Protection

Drivers are now supported by reliable evidence that shields them from false accusations or unfair liability—providing greater confidence on the road.

Greater Customer Confidence in Delivery Safety

Clients benefit from improved operational standards, reduced risk to goods in transit, and assurance that Jet Express maintains a high safety threshold.